The Staff Services Division is extremely diverse in its responsibilities. All 911 calls routed to the Sheriff’s Office are handled by employees of this division.
The Communications Unit handles all incoming 911 calls and provides radio dispatcher service to the Sheriff's Office and several cities.
Community Resource Unit
The Community Resource Unit provides public education and training on a wide range of safety and security topics.
Conceal Carry Permits
The Carry Concealed Weapons (CCW) Unit processes all permit requests and maintains those records.
The Recruitment Unit handles the hiring process for all Sheriff's Office positions. For a complete list of all job openings please visit www.Jacksongov.org/236/jobs
The Fleet Manager is responsible for the procurement and maintenance of all Sheriff's Office vehicles.
The Records Unit is responsible for maintaining the reports issued by the Sheriff’s Office deputies and employees. These reports are an account of criminal investigations, incidents, arrests and/or activities relevant to our law enforcement function. The report may become part of an official record which is used as a basis for evaluation of what has been done or what needs to be done.
Reports are frequently used in judicial proceedings, used to explain and demonstrate training needs, used to justify needs in manpower and equipment, reviewed by the news media to convey important information to the public, used by the department to analyze and formulate statistics, and used as a basis of performance evaluation for the individual employee. Therefore, it is imperative that each report is thoroughly completed and that every report is of the highest possible quality.
How To Obtain a Copy of a Report
A report copy can be obtained in person or by mail. If a report request is made by mail the corresponding fee and a self addressed stamped envelope should be included with the request. Every effort is made to have a report available for release no more than 5 business days after the incident has been reported to the Sheriff’s Office.
To request a record please contact JCSORECORDS@Jacksongov.org OR at 816-541-8017.
The availability of all reports is subject to applicable Missouri Sunshine Law restrictions (RSMo Chapter 610).
◦DVD/CD Copy (Generally $5) ◦Variable cost due to research and copy time for each DVD or CD. Plus the cost of the DVD or CD discs. ◦
Criminal Record Check ◦
$2 per requested individual checked - results include sheriff's office contacts only.