You must be 21 years of age and have a high school education or GED. Contact Jackson County Human Resources at 816-881-3135 to ask about job openings.
Missouri law requires that all telecommunicators receive 40 hours of specialized training including Roles and Responsibilities, Legal Aspects, Interpersonal Communications, Technologies, Telephone Techniques/Call Processing, Call Classification, Radio Communications, and Stress Management. There is a 12-week in-service training program taught by certified telecommunicators. In addition, every telecommunicator must receive 16 hours of post-approved training in a 2-year period in order to keep their certification.