You must be 21 years of age and have a high school education or GED. Contact Jackson County Human Resources at 816-881-3135 to ask about job openings.
Human Resources
Missouri law requires that all telecommunicators receive 40 hours of specialized training including Roles and Responsibilities, Legal Aspects, Interpersonal Communications, Technologies, Telephone Techniques/Call Processing, Call Classification, Radio Communications, and Stress Management. There is a 12-week in-service training program taught by certified telecommunicators. In addition, every telecommunicator must receive 16 hours of post-approved training in a 2-year period in order to keep their certification.